Kinetix Web Hosting - Support Home Page

Support Information

Pre-Sales

Kinetix Web Hosting packages are ideal for new users, web designers and small to medium sized business. Businesses can setup their own sites including shopping carts, multimedia capabilities and even database applications.

All plans include access to your account 24 hours per day through your easy-to-use web based control panel. Using your control panel you can change contact information, check billing, enable email features, such as forwarding and autoresponders, and access graphical account statistics.

If you need help you can contact our live support via phone 1.877.KINETIX or 518.794.7412 during business hours on the east coast. (9 to 5, Monday thru Friday) Or you can use this form to contact us via email anytime.

Pre-Sales FAQ

Our Client Resources

Members can login using the form on the right hand side of this page. Once you log in, you will have access to your site's control panel where you can customize your site to fit your needs.

Our clients can use the web mail application we provide to check email when they are on the road. Alternatively users may use this other web mail application we provide for their convenience.

End users can change their email passwords easily and conveniently when ever they wish.

PDF Instruction sheets

(You will need Adobe Acrobat reader to view these instructions; you can download it for free if you do not already have it.

The control panel also allows you to submit a trouble ticket for questions or information you need. There is also a knowledge base with answers to frequently asked questions.